Valley West Reviews
16:50 30 Mar 22
Kizzi is amazing. Kind and does excellent work as a mail technician. She is fun to chat with but can also read the room and knows when you don’t want to talk and would rather relax in silence. Highly recommend her!
14:40 30 Mar 22
I saw Bailey yesterday for the first for a haircut. Bailey really took the time to make sure my haircut was nice and even, then curled my hair. I love the length and how my hair was styled. Bailey was really personable and I highly recommend her!
20:13 19 Mar 22
Ashlie was incredible! She was attentive, personable, and actually listened to what I wanted done - and made it happen better than I could’ve expected! I’ve never been back to a hair stylist a second time, but I’m looking forward to becoming a regular of hers.
22:24 01 Mar 22
I had a 30 minute massage and She was amazing.. I will most definitely be going back! She made me feel relaxed and put me at ease which says a lot when your getting naked for a stranger lol.. I have no complaints I will be telling my friends to go see her.
01:42 01 Mar 22
Natalie is AMAZING! She did exactly what I wanted and spent time showing me how to style. She was so sweet and very professional. Already booked my next appointment!
21:42 29 Jan 22
Ashlie was amazing!! She transformed my hair from terrible to beautiful and she reallyyy had put in the work to make it happen considering my hair was home colored previously. She really did her thing and gave me exactly what I would’ve hoped for!! She was so nice and reassuring and at one point she even charged my phone for me!! Also their salon is gorgeous all the cute little decorations really make it a bright and inviting environment to have your hair done!! Will most definitely be back, my next appt is already on the schedule!! I overall had an amazing experience!!!
19:02 22 Jan 22
Tracy is the best stylist I have ever met or come across. Not only is she the only one I trust with my hair but her ability connect with me as a person is something that I truly appreciate. Her skills as a stylist are second to none and as long as I have hair to cut (which lucky for me will be the rest of my life) I will seek her services. Tracy is wonderful and I am always satisfied with my hair and leave in a better place then when I walked in which is saying something. Thank you Tracy and you rock!!!!
21:14 19 Jan 22
Always pays great attention to detail and does her best to fulfill all of your wishes! She has truly helped me to be able to love my hair again! All of the staff are also super welcoming and attentive to your needs.
20:13 04 Jan 22
Alyxx had no idea how much this haircut meant to me. As a mom a four kids 5 and under I rarely wash my hair let alone get it cut and styled! She was so nice and made me feel comfortable about going shorter and confident about what she was doing. I usually get my hair cut once a year or less but I’m planning on coming back sooner than that! This was an overall great experience. It not only brightened my day while giving my physical appearance a boost, it also was great for my mental health. Thanks Alyxx!
15:54 03 Jan 22
Kirsten, was very polite very gentle and kind. She was very informative about the health of my hair and how I can care for it better! She made me feel very comfortable, conversing with Kirsten is like having your best friend doing your hair but she actually know what she’s doing 😀 I loved my experience at Serenity Couture everyone was very polite and helpful specially my stylist Kirsten! Thank you so much for your care, I love my new look and color of my hair ! ^_^
14:47 19 Dec 21
Madi tried something new with my hair today and I loved it! She's always so upbeat and positive! Such a great experience! 🙂
20:22 18 Dec 21
This place is soo nice! It made me feel luxurious and taken care of but the haircut wasn’t super expensive. It was so perfect! I’ll definitely be coming back.
00:56 25 Nov 21
Natalie is one of the absolute best massage therapists I have had - and I have gotten massages in Italy, Mexico, Greece, and all over the United States. Top notch! Will absolutely be coming back!
01:58 17 Nov 21
I had great service while here. I received a pedicure, facial, and massage. The service was great and the staff were pleasant and professional. I will definitely be going back.
17:44 08 Oct 21
Sydney was amazing! She listened to what I had in mind for haircuts and she recommended her suggestions that would compliment me and my face shape. Loved how the cut came out and she did such a great job! Totally recommending her to friends!!
11:30 07 Oct 21
Tracy is AWESOME. She was able to fix a horrible haircut that I'd received at another salon - and without having to chop off all of my hair. She is clearly highly-skilled at what she does. I love my new cut and would definitely recommend her!
15:27 02 Oct 21
Natalie is awesome! She does exactly what I want with my hair every time and makes me feel at ease the whole visit! Not to mention the great convo! I will continue to use her each time and recommend her to all my friends!
21:38 20 Aug 21
This was my favorite time here, and I’m glad I chose to come here! Madi helped me get exactly what I wanted, even better than I expected. I love my new hair color so much and the experience over all was perfect 👌🏻
19:18 20 Aug 21
I got to Tracy for my care and she is amazing. I am sure the rest of the crew is fabulous as well. They even have a special guy area so he can be pampered as well. Gotta smell and look good right? Both men and women look and feel great when the walk out if here.
03:05 24 Jul 21
To start I royaly messed up my appointment when setting it up. They really came through in a pinch and Nicholas stepped up at the last minute and spent 4 hours perming my hair. . Didn't know what to expect. . Loved it! He did amazing. If I ever do this again definitely same place. Dude did good. Thanks for the great service and awesome do
21:20 12 Jun 21
This was one of the best facials I've ever had. It was simultaneously relaxing and effective. I felt like my skin concerns were being addressed with the treatment, but I was very relaxed. The massaging of the skin felt amazing, and all of the products smelled so good.Patty answered a lot of my questions regarding home skin care and explained everything really well.I really am already looking forward to my next treatment and will definitely schedule with Patty again, as well as recommend her to others.
22:02 11 Jun 21
Kirsten and Brooke were wonderful and went above and beyond to help us. I did not realize they wouldn’t have colored extensions on-hand, but rather than making me special order them and wait a week, the manager ran across town to their other location to pick up extensions, they dyed them for us, and my daughter’s friend was able to customize them to the exact color she wanted. Brooke did a fantastic job and the end result looked AWESOME. Kirsten was so friendly and patient, pausing often to let me snap photos of the process for my daughter’s first hair dyeing experience. She took special care to make my daughter‘s color stand out without looking brassy or fried. She LOVES it! I was so impressed with how friendly and helpful the entire staff was and we will definitely return!
20:56 14 May 21
Serenity Couture Spa is the #1 in Des Moines!It’s our go to for Spa Pedicures!No dirty foot tubs - the towel wraps are amazing!We won’t go anywhere else!
12:43 07 Mar 21
Courtney did a great job listening to what I wanted and addressing my concerns. I will definitely continue to see her in the future. I walked out feeling like a new person!
22:43 27 Feb 21
Love my hair color. I appreciate the time Bailey took to consult with me to ensure my results are perfect.
22:45 25 Feb 21
Brooke was wonderful!!! Gave me a wonderful haircut, color, and highlights! I wasn't totally sure what I wanted when I came in, Brooke listened to my ideas and made them a wonderful reality! Be back soon!