Rochester Reviews

Bobbie Dykowski
Bobbie Dykowski
15:11 18 Oct 21
Came in for a spur of the moment hair cut. My hair was long & I was over it. I wanted to chop it off. I just told Nikki what I wanted/what I was thinking & she brought it to life!!! I love it so much!!!! Couldn’t be happier! THANK YOU, NIKKI! You are phenomenal!!! ❤️
Sheena Tushaus
Sheena Tushaus
22:18 29 Sep 21
My visit was amazing! I only get my hair highlighted 2, maybe 3 times a year, to help with breakage, etc. I have very thin/fine hair and Randy did a fabulous job on my full foil, making sure my roots were completely covered, as well as the areas around my forehead and around my neck (I wear my hair up quit often). Randy is very professional and honest, to ensure the highest quality and least amount of damage to my hair. He's also a great listener and I appreciate my time with him on a professional and personal level. Thank you, Randy! You're the best!! Highly recommended.UPDATE: Amazing customer service from start to finish. Full foil with Randy and beautiful results, consistently!! Very happy.:) Thank you!!!
Ajla Cerimovic
Ajla Cerimovic
17:01 25 Sep 21
Danielle was able to take me in around 5 minutes before the actual scheduled time of my appointment. She was super super friendly and fun to talk to! The waxing was done in no time and was a good experience. She knows what she's doing and absolutely killed it with the waxing I needed done! I'll definitely be coming back 🙂
Sheena Tushaus
Sheena Tushaus
13:39 17 May 21
My visit was amazing! I only get my hair highlighted 2, maybe 3 times a year, to help with breakage, etc. I have very thin/fine hair and Randy did a fabulous job on my full foil, making sure my roots were completely covered, as well as the areas around my forehead and around my neck (I wear my hair up quit often). Randy is very professional and honest, to ensure the highest quality and least amount of damage to my hair. He's also a great listener and I appreciate my time with him on a professional and personal level. Thank you, Randy! You're the best!! Highly recommended.
Mindy Pike
Mindy Pike
15:21 04 May 21
Danielle was great! I came in to get my makeup done for my second wedding reception and she did a wonderful job. She knew what she was doing and checked in with me throughout to make sure I was liking my makeup. If I asked her to modify something, she was more than happy to listen to what I wanted. My makeup lasted all day and looked perfect! Danielle really knows her stuff and she was wonderful!
Hannah Pease
Hannah Pease
20:58 09 Apr 21
I had a massage with Mariah. It was one of the best deep tissue massages I have ever had. It was reasonably priced and I feel like a new person! I will not go to her every time I am in need of a massage. The overall cleanliness and professionalism that Serenity always has, makes it the perfect place to go when you need to relax!
lisa jestrab
lisa jestrab
18:38 27 Mar 21
Great facial - felt great, relaxing, and skin feels so much better. Loved that she offered suggestions for improving my skin care, including specific products that should work for my skin issues. Very personalized, professional, and a great value. Thank you!
Natalie Fleischman
Natalie Fleischman
18:49 18 Mar 21
Alyssa did an amazing job! I love love love my hair! She is so down to earth and easy to talk to. The receptionist is also amazing.. so friendly! I refuse to go anywhere else. Thank you SO much!
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